The International Organization for Standardization
(ISO) was established in 1947 with the mission of contributing
to economic and social progress.
ISO's international standards and deliverables were
designed to support the following: facilitation of global
trade; improvements to quality, safety and security;
environmental and consumer protection, including the
rational use of natural resources; and global dissemination
of technologies and good practices.
The ISO is currently an association of approximately
149 national standards bodies, which each represent
their own country. ISO employs a system of technical
committees, sub-committees and working groups to develop
international standards. For more information about
ISO, visit http://www.iso.org.
The ISO 9001:2000 standard, published
by the International Organization for Standardization,
is an international reference for quality management
requirements and continuous improvement of business-to-business
interactions.
The ISO 9001:2000 standard provides a tried and tested
framework for taking a systematic approach to managing
an organization's processes so that it consistently
turns out products and services that satisfy customer
expectations.